What Makes Up a Job Demand?

The law that created Job demands is the Americans with Disabilities Act of 1990 (ADA). Title 1: Employment. The ADA established guidelines for employers to use to describe what an employee’s job duties and responsibilities are within a company. Job demands are those...

Managing Durable Medical Equipment (DME)

.li {margin-bottom: 10px;} Durable Medical Equipment is a challenging piece of case management. The outcome of a case can be manipulated by failure to provide or use DME for too little or too long. Here are some guidelines to help you determine what your Injured...

The NCM’s Critical Role in the First 10 Seconds

According to James W. Saxton, a Lancaster, PA based attorney and author of The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service, “It should come as no surprise to know that patients and clients who perceive a provider...

The Aging Process and Your Drivers

The economy needs the experience and knowledge of older workers. However, aging affects our physiological abilities to drive. If you employ drivers here is some relevant information. AWARENESS * Men: By age 60 – ½ of their physical strength is lost * Women: By age 70...

A Shade of Gray

What happens when the Injured Worker has a Preexisting Condition? Case Managers are advocates for the ‘whole person’ – both their medical & psychosocial needs – AND they are ethically obligated to follow the laws and statues of employment legislation....