Our Team
We focus on recruiting top talent in the industry with a wide range of work experience.
Amanda Lyons
Corporate Services
Amanda joined ProActive Partners in 2012. She was recruited out of college, eager to learn and providing a fresh perspective.
Her experience as an administrative assistant for a City Councilman provided an exhaustive platform for honing her skills as an efficient and effective organizer and multi-tasker.
Amanda has been an integral part of ProActive’s technology upgrades. She provides internal support to our Nurse Case Managers and works diligently to ensure timeliness requirements are met. In addition, as Executive Assistant to the President she works closely with Maxine on corporate projects.
Amanda graduated from Texas State University with a Bachelor of Science in Applied Sociology.
Blanca Amador
Bilingual Nurse Case Manager (BSN, RN, CCM)
Blanca is bilingual and has worked in trauma care for more than 25 years. She earned her Bachelor’s in Science in Nursing with Cum Laude honors from Texas Woman’s University and immediately started critical care internship where she obtained her critical care registered nurse certification.
She worked for more than five years in the emergency room and intensive care units and gained extensive clinical expertise in trauma medical care. She transitioned to worker’s compensation case management and assisted in the care of multiple trauma cases of federal agents, teachers, police and firemen for over 20 years. In addition, she helped the injured workers safely transition back to their home and jobs. Through her work as a certified case manager, Blanca facilitates the medical care and treatment of catastrophically injured workers.
She collaborates with employers and insurance carriers to facilitate medical rehabilitation, improved function and quality of life. Blanca has been with ProActive since 2022.
Brandi Crawford
Case Management & Administrative Associate
Brandi joined ProActive Partners in May 2018 as a Case Management & Administrative Associate.
Brandi is a welcomed team member with a wide range of experience. She started in the case management industry supporting Nurse Case Managers, Supervisors, C-Level Executives in the role of Regional Administrator for 12 years. Brandi left the industry to try some other avenues of opportunities that provided valuable experience working with a team and helping them grow. After these experiences, she realized she wanted to revisit the Worker’s Compensation industry.
Brandi is a native Texan. In her spare time, she enjoys volunteering at her favorite charities, along with spending time with family and friends.
Claudia Lizarralde
Bilingual Nurse Case Manager (RN, CCM)
Claudia joined ProActive in July 2012 as a Bilingual Nurse Case Manager in the DFW Metroplex.
During the early part of her nursing career, Claudia worked in SIC and CC Units, Trauma E.R., and Orthopedic surgery with joint replacement specialists. She then transferred into the case management area of nursing where she was able to “spread her wings” by; training new nurses in both Critical Care Units and case management, participated in case management marketing programs targeting prospective clients, and initiated educational materials/programs for joint replacement patients.
Claudia’s adventurous spirit led her to St. Croix, US Virgin Islands, when she took a 6-month contract in the ICU.
She is originally from Colombia, South America. Spanish is her first language which she continues to write and speaks fluently.
Claudia graduated from the San Antonio College of Nursing in 1984 with an Associate Degree in Nursing.
Ivonne Stokes
Bilingual Nurse Case Manager (BSN, RN, CCM)
Ivonne Stokes joined ProActive Partners in August 2014 as a Bilingual Nurse Case Manager in the DFW area.
Ivonne has over 26 years’ experience as a professional Registered Nurse. She began her nursing career working as a pediatric nurse including newborn nursery and NICU. She then worked with the March of Dimes grant at John Peter Smith Hospital where she was involved in community outreach and patient education with the goal of decreasing infant mortality rates. Ivonne was also the night supervisor at a sub-acute rehabilitation hospital in Irving and participated in leading employee health events. She enjoys the teaching aspect of nursing and has been involved with health events and screenings, as well as, health coaching.
Ivonne has extensive experience as a case manager working traditional Workers’ Compensation and Nonsubscriber cases. She understands the importance of a holistic approach in managing her cases which allows her to develop a good rapport with the employees and medical team to bring resolution to the file. Ivonne appreciates the importance of being available to answer questions and assist in resolving issues for the employee, employer, and accounts.
Ivonne graduated with a BS in Nursing from the University of Texas at Arlington and has been a Certified Case Manager since 2006.
Karen Mayfield
Account Manager
Kären Mayfield joined ProActive Partners in May 2016 as our Account Manager.
Kären has over 23 years of experience as an Account Manager selling various managed care products and services in the Worker’s Compensation, Liability, and Nonsubscriber industries. She has a proven track record of building strong relationships with customers and a reputation for providing superior customer service. Her comprehensive understanding of the claim’s environment, her integrity and positive attitude contribute to her success as an Account Manager.
Kären graduated from Stephen F. Austin University with a Bachelor in Business Administration with a minor in Business Marketing.
Marianne McLemore
Nurse Case Manager (BSN, RN, CCM)
Marianne joined ProActive Partners in July 2014.
Marianne has been a licensed RN for 35 years. Her initial nursing experience was as a Cancer Nurse at St. Joseph’s Hospital in Houston, she then worked in the Home Health field. Recognizing a need for Quality Assurance protocols for Home Health IV programs, Marianne developed, implemented, and taught two programs for a Home Health Agency, which helped them grow from 1 small office to 12 large offices covering East and much of Central Texas. After 10 years in this field and “thinking outside of the box”, Marianne made the transition to worker’s compensation, which seemed a very natural fit for her.
She has worked as a Nurse Case Manager for 16 years, as both Field and Telephonic, and as a nursing supervisor. Marianne believes that working as a team, with an emphasis upon frequent communication with the physician, injured worker and their families, adjuster, and employer, is a proven way to ensure the best possible patient outcomes for the least cost. In pursuit of those goals she is diligent and persistent.
Marianne earned her BSN at the University of Texas Medical Branch-Galveston. Marianne initially obtained her CCM in 1991 and discontinued it in 2002 when changing fields. She became CCM certified again in 2011.
Susan Cox
Nurse Case Manager (RN, CCM)
Susan joined ProActive Partners in 2024 as a Nurse Case Manager.
Susan graduated with a LPN/LVN license in 1982 and obtained her RN License in 1989. She spent many years working in Adult Psychiatric and chemical dependency hospital care, perfecting skills of listening, evaluation, and assessment. Treating the patient with dignity, a nonjudgmental attitude, and collaborating with them to engage in taking better control of their health and life. With a love of teaching, she trained the staff in the management of people, CPR, and the computer care plan program. She mentored new staff along with working on an investigational drug study and recruiting patients for this. She was also involved in an outreach program for local police departments in offering insight into the management of a person in a nonviolent psychiatric crisis.
In 1998 she worked in a level 3 NICU nursery where she found her psych background a great asset in working with the parents and family members during their most stressful times.
Susan was drawn to case management. She worked telephonically for a pharmaceutical company for a disease modifying medication, commercial insurance, and Medicaid. Using a holistic approach, she collaborates with workers, adjusters, and medical providers to achieve the best possible outcomes. Her experience includes Works’ Comp, Non-subscriber, Catastrophic, and DBA/Longshore. Susan was also a certified crisis nurse, assisting in debriefing workers at the job site that had experienced a traumatic event.
She graduated from Cook County College Gainesville TX with an Associate Degree in Nursing and has been a CCM since 2012.